Care Quality Matters will help you implement highly effective care quality measures very quickly, very efficiently, and with all the correct documentation in place. By focusing on the satisfaction of not only your clients and their family but also of your staff and the Care Quality Commission (CQC), we provide you with all the professional assistance you need to fit more efficient care quality management hours into your working day.
- Practical, step-by-step instructions that have been tried and tested in practice.
- Quick and systematic implementation of high-quality care measures through the Plan, Do, Check, Act (PDCA) cycle.
- Immediately implementable sample standards and forms that can help you revolutionise the way your staff work.
- Easy-to-use checklists for effective quality control.
Care Quality Matters will bring you:
- Professional training templates for successful education of your team.
- Tips on how to motivate your employees.
- Important legislation updates for pending and recent legislation.